Return/Exchange
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- Return/Exchange
Thank you for choosing Mirandas as your furniture store of choice. We want to ensure that you are completely satisfied with your purchase, and to that end, we have developed the following return and exchange policy:
Returns:
We accept returns only in cases where there is a manufacturing defect in the furniture. Claims for such defective merchandise must be submitted within 7 calendar days from the date of receipt. To initiate a return, the items must be sent back to our Mirandas warehouse for inspection. Once the claim is validated, we will either repair or replace the item(s), or provide a credit.
Please note that returned items must be new and unused, and any evidence of improper care or use will void the return policy. To be eligible for return, products must be in their original packaging and in their original condition. We regret that we cannot accept returns for products that have been assembled or modified, and used products are also not eligible for return.
Cancellations:
If you need to cancel an order, please contact us as soon as possible. If the order has not yet been shipped, we will cancel it and issue a full refund. If the order has already been shipped, you will be liable to pay a 15% restocking fee.
Please note that the following items are non-refundable and non-exchangeable: clearance items, floor models, used furniture.
Thank you for choosing Mirandas. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.